Join thousands of (other) physicians, frontline leaders and managers, trying to improve healthcare. Every week, I'll send you inspiring and challenging ways to make actual and meaningful improvements - Arnout Orelio - [ Beware: not for certificate collectors, status quo lovers, complement seekers or people allergic to problems ]
Why it might be time to “doctor” your processes
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100+ unread emails in your in-box and two sick colleagues mark the start of your day. You then run from meeting to meeting. Back in the department, you hear at the front desk that your patients are asking what’s taking you so long. Again, no diner with your family. If you’ve been a provider for a while and still struggling to get your work done, it might be time to “doctor” your processes. To free up time and improve the quality of your work, you will have to diagnose your processes – as you do with your patients – so you will discover how to improve. To make such a “process diagnosis” a lot easier, I wrote my book, or better pocket coach, Passport to the Gemba* – Learning to See Improvements in Healthcare. * Gemba is Japanese for the actual place, where the actual thing happens; workplace A step-by-step guide on how to (learn to) observe, challenge your processes and discover:
Because of it’s low price and fun, small sized format, like a real passport 😉, it’s a great addition to your toolkit, training materials or just as a gift to your team or organization.
"Passport to the Gemba is a concise practical guide for healthcare professionals seeking to improve workflows and the quality of patient care. It provides a step-by-step approach to problem-solving where the work happens – at the "Gemba" – with a focus on direct observation. The Passport breaks down the essential leadership skills for improving employee engagement. Using it daily will create a positive and empowering atmosphere for healthcare teams. "Passport to the Gemba" is a valuable practical hands-on guide for any healthcare professional, regardless of experience level.
Passport to the Gemba, now also in paperback!
(Pre)order paperback [ release January 27, 2025 ] and get ebook for free [ Or, when you prefer, Order it on Amazon ] Get your team involved and safe even more on the paperbackOrder for your whole team and safe even more on both the books and shipping :-)
Excite your whole organizationFor people who like to involve whole departments (like everyone at the OR or your group of Green Belts), I have a very special offer. At 100 (hundred) copies or more, you will get the possibility to customize the Passport to the Gemba. This means the "Passport" will have your organization's own Foreword and logo. Great for training companies, as well.
Please let me know what you think of this new project. Just hit REPLY Could you take two minutes sometime today to leave a review on the book? |
"Patients-first improvement tips"
Join thousands of (other) physicians, frontline leaders and managers, trying to improve healthcare. Every week, I'll send you inspiring and challenging ways to make actual and meaningful improvements - Arnout Orelio - [ Beware: not for certificate collectors, status quo lovers, complement seekers or people allergic to problems ]
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